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Cup and Cook

Cup and Cook is a vibrant café in the waterside suburb of Kyle Bay in Sydney’s South, that serves up expertly brewed Gabriel coffee and all-day breakfast & lunch inspired by clean eating and seasonal produce. The Cup & Cook team are much-loved in the area for their sense of humour and friendliness and run regular events at the café including Comedy & Magic nights, themed dinners and more.

Cup and Cook

Cup and Cook is a vibrant café in the waterside suburb of Kyle Bay in Sydney’s South, that serves up expertly brewed Gabriel coffee and all-day breakfast & lunch inspired by clean eating and seasonal produce. The Cup & Cook team are much-loved in the area for their sense of humour and friendliness and run regular events at the café including Comedy & Magic nights, themed dinners and more.

We streamlined and maximised their marketing

A long time local hero, Cup & Cook wanted to cement their market position and drive a dedicated effort to their digital and in-cafe marketing to continue to dominate. Coming on board as their digital marketing team, we were able to help streamline and maximise their marketing efforts, reaching new customers, launching new events and growing the Cup & Cook business even amid a pandemic and an ever threatening recession.

Problem

The team reached out to Wise Up in 2019, with a desire to stop DIYing and expand their results with professional management. We transformed their social media presence and helped them expand their business.

Our Objective

Our objective with Cup & Cook was to solidify their standing as a beloved local favourite while expanding their reach and diversifying their offerings. As their digital marketing team, we focused on maximising both digital and in-café marketing to bring their events and unique offerings to a wider audience.

Our strategy aimed to drive engagement across social media, email marketing, and web enhancements, positioning Cup & Cook as a dynamic, community-driven brand. From successful event promotions to a seamless online experience and the launch of a fast-growing catering option, our efforts centered on enhancing Cup & Cook’s digital footprint and supporting their growth through innovative, targeted campaigns.

Solution

Social Media & Content Management

We design & create engaging, vibrant social media content for Cup & Cook’s socials to keep customers rolling through the doors every day of the week. We showcase their team, humour and passion for good food & customer service that keeps customers coming back time and time again. We also assist with regular content creation, community management & influencer management to maintain a well-rounded social presence.

Website Design & SEO Management

We also optimised the existing Cup & Cook Wix website, providing ongoing web development support to create a functional user-experience, and provide an e-commerce channel for new business growth avenues like events.

Email, Print Design & Branding

We work across all in cafe collateral from physical menu design and production to media screen graphics, posters, gift cards and other ad-hoc physical and digital design needs.

The Wise Up team also assists with email marketing through monthly newsletters, and ad-hoc broadcasts to aid ticket sales for promotional events

The Results

There’s nothing we love more than a client win! Recently we’ve helped Cup & Cook achieve new heights in their digital marketing.

  • We achieved a reach of 28K on Facebook and 16K on Instagram over the past 6 months
  • We generated over $1K in sales with a single email marketing campaign for one of the cafe’s famous Comedy Night events in November 2023
  • Our team collaborated with performing comedian Christian Elderfield for the event, achieving over 28.3K views on a UGC reel.
  • We helped them organically promote their catering services, launch their in-home option in late 2023, which has quickly become one their fastest growing revenue streams.
  • Our website improvements made their site more user-friendly, and integrated e-commerce features, generating an average of over 1K unique visits per month

1k

Sales from a single campaign

28k

Reach on Facebook in 6 months

16k

Reach on Facebook in 6 Months

Creatives

Client Specific Testimonial

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CLIENT’S NAME